Orders:
FAQ
1. Can I request a product that isn't on the website?
Yes, of course you can, at PepCoAu we are always looking to help our clients with whatever their needs are, feel free to contact us to discuss orders and pricing.
2. Are KITS available?
Yes, kit orders are also available. Soon they will be added to the website, but for now please contact us for pricing and orders regarding kits (x10 vials) so we can work out the best deal available for you and your needs.
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Please note: Some kits are available, however some do need to be ordered in which may take 2 weeks. Once you confirm your order with us, we will order it in and post as soon as its received.
Payments:
1. What payment types do you accept?
We currently accept PayPal, USDT (TRC20) (ERC20), ETH, BTC. You will be provided with information at check out.
We ask that you pay within 24 hours of your order as we have high volume orders.
Postage:
1. When will my order be posted?
I will ship the package within 1 business day of receiving payment. You will receive an email with tracking details as soon as your package has been shipped.
2. Why is postage $15?
We express ship all packages & there are more costs to shipping than the label alone. Boxes, bubble wrap, tape, packaging, and labour need to be factored into the cost.
3. Do you post overseas?
Unfortunately, we do not post out of Australia.
We only post AU Wide Express shipping.
Contact:
1. How can I get into contact with you?
There are multiple ways you can get in contact with us.
You can find us on Telegram.
You can also email us at peptideCo@proton.me or use the website chat to get in contact.
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We are always happy to help with any questions and concerns.